At IBADDIE, our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers worldwide, ensuring that we provide the very highest levels of responsiveness to you at all times.
The processing of your order will take 5-7 business days. We ask that you allow up to 2-3 weeks for delivery once your order is processed, with the majority of orders arriving within 2 weeks (not including the processing time).
On average, International shipping outside of Canada is 3-4 weeks.
Please note, that during holiday periods, shipping times may increase significantly, due to system volume.
If you are ordering multiple items, you may receive more than one package and/or receive one package before another. This is due to our various supply chains. Expedited DHL / FedEx shipping is available for an extra charge for select items. If you require express delivery, please contact us and we will assist you.
All items are shipped with tracking available. Please allow 5-7 business days for your tracking number to show up in the courier's tracking system once it has left the warehouse. If you have a question about tracking a particular order, please contact us at email@example.com
The time frame for order delivery is divided into two parts:
- Verification: Within the first 24 hours of your order, we verify your payment details as well as billing and shipping information. If there are any issues with the details provided we will contact you to verify your information.
- Processing time: Once verification is completed we proceed to tailoring, quality check, and packaging. All orders are sent to the manufacturer for dispatch 24 hours after the order is placed (orders can be canceled within the 24-hour window of purchase). 24 hours after orders, the manufacturer processes the orders, which takes 5-7 business days.
- Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. Canadian orders take approx. 12-20 business days to arrive at their destination. International Orders can take approx. 20-30 business days to reach its destination. Both methods can take longer from time to time due to environmental circumstances, social distancing measures, as well as by your local postal service procedures. We ship packages by the quickest means possible.
- Our warehouses are located in both Canada, China, and the United States.
- Between January 15 - February 5th, orders that are out of our China warehouse may take an additional 2 weeks to arrive due to the country's new year's festivities.
- Please note that we are not responsible for shipments that have been marked as delivered by a courier. Please contact the shipping company directly for investigation.
*Please note that all timeframes are based on business days.
Most orders leave our warehouse within 5-7 business days of order processing. In some cases, orders with multiple items are shipped in more than one package.
Below is a list of reasons for why items may ship separately:
Should your items be shipped separately, you will receive separate shipping confirmations for each package that is sent. Only one shipping fee will be charged and as items become available for shipment they will be delivered with the shipping method selected.
Processing Time + Shipping Time= Delivery Time